Altair Astro Customer Support
  • Home
  • Cameras
    • Where to buy
    • Image Gallery
  • Info & Instructions
  • Register
  • Login
Select Page

How do I remove “pixel trails” in my stacked astro images?

by admin | Nov 7, 2019 | Troubleshooting

This image shows “Pixel trails” (AKA pixel rain, walking/creeping/directional noise). This pattern can appear in stacked images composed of sub-frames imaged with the same camera on the same night. The final image looks “streaky” with little...

I have dew (moisture) forming on the OUTSIDE of my TEC camera optical window, how do I get rid of this?

by admin | Sep 25, 2019 | Troubleshooting

A: In very humid conditions it is possible for moisture to condense on the OUTSIDE of a TEC camera optical window even though the window has a special warmer. Usually the moisture forms a round “spot” in the centre. This is because the TEC cooling can...

Blank or black preview screen or “no frame rate” with Altair camera

by admin | Jun 28, 2019 | Troubleshooting

We’ve had reports from customers of a black or blank preview screen, or “no frames in preview mode” particularly with the high-megapixel cameras. This is usually due to USB bandwidth limitations on the PC or laptop you are running the camera on, and is not necessarily...
  • Facebook
  • X
  • Instagram
  • RSS

Designed by Elegant Themes | Powered by WordPress

This website uses cookies
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
Loading...

Insert/edit link

Enter the destination URL

Or link to existing content

    No search term specified. Showing recent items. Search or use up and down arrow keys to select an item.